WiFi Support

If you experience any problems connecting to the wireless internet networks on campus (eduroam, cabriniwireless, or cabriniguest), please complete the following form to request support.

If you have any questions, please contact the ITR Help Desk (610.902.8366 or ITRhelp@cabrini.edu) or stop by their office (Founder's Hall, Room 108).

WiFi Support

Name

Cabrini Username

Phone Number

Network

Device Type

You will need to provide the MAC Address for your device. This may also be referred to as the Wi-Fi Address, or Physical Address. It is usually found under Network Settings or Device Info, and will be formatted as [xx:xx:xx:xx:xx:xx] or [xx-xx-xx-xx-xx-xx].

If you need help locating the MAC Address, Google “how to find MAC address on [your device].”

MAC Address

Building

Room Number

Are you able to connect at other locations on campus?

Has this device ever been connected to a WiFi network on campus?

Specific Problem Details

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