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Business Applications Help and Support

Cabrini College’s business applications, such as Banner, Hyperion, and Web*Financials, EMS, Innosoft Fusion, etc., are provided and supported, through a partnership, by Drexel University.

Requests for assistance should be sent via email. The specific email address depends on the application or module. The list below identifies the appropriate email addresses for support requests.

For new account creation, please see our Request for Business Application Accounts page.

Application or Module Email
Banner or Hyperion Student/Student Life/Athletics modules
Banner or Hyperion Recruitment/Admissions modules
Banner or Hyperion Financial Aid modules
Banner or Hyperion Accounts Receivable modules
Banner or Hyperion Finance modules
Banner or Hyperion HR/Payroll modules
Administrative Applications (EMS, Innosoft Fusion, etc)

If you are unsure of which application you need help with or have additional questions, please contact the ITR Helpdesk.