Business Applications Help and Support
Cabrini College’s business applications, such as Banner, Hyperion, and Web*Financials, EMS, Innosoft Fusion, etc., are provided and supported, through a partnership, by Drexel University.
Requests for assistance should be sent via email. The specific email address depends on the application or module. The list below identifies the appropriate email addresses for support requests.
For new account creation, please see our Request for Business Application Accounts page.
|Application or Module|
|Banner or Hyperion Student/Student Life/Athletics firstname.lastname@example.org|
|Banner or Hyperion Recruitment/Admissions email@example.com|
|Banner or Hyperion Financial Aid firstname.lastname@example.org|
|Banner or Hyperion Accounts Receivable email@example.com|
|Banner or Hyperion Finance firstname.lastname@example.org|
|Banner or Hyperion HR/Payroll email@example.com|
|Administrative Applications (EMS, Innosoft Fusion, etc)||firstname.lastname@example.org|
If you are unsure of which application you need help with or have additional questions, please contact the ITR Helpdesk.