Business Applications Help and Support
Business applications, such as Banner, Hyperion, Web*Financials, EMS, Innosoft Fusion, etc., and their support, are provided to Cabrini College by Drexel University through a partnership agreement.
Requests for assistance should be sent via email. The specific email address depends on the application or module for which you require assistance. Please use the list below to identify the appropriate email address for support requests.
If you are unsure of which application you need help with or have additional questions, please contact the ITR Helpdesk.
For new account requests, please mention if there is another user whose permissions could be copied for the new account. For any new account requests for interns, graduate assistants or agency temps, please include signed copies of the Administrative Information Systems Confidentiality Agreement and Administrative Information Systems Information Security Policy (please note: these links open Adobe PDF documents) along with the request.
|Application or Module|
|Banner or Hyperion Recruitment/Admissions firstname.lastname@example.org|
|Banner or Hyperion Student/Student Life/Athletics email@example.com|
|Banner or Hyperion Financial Aid firstname.lastname@example.org|
|Banner or Hyperion Accounts Receivable email@example.com|
|Banner or Hyperion Finance firstname.lastname@example.org|
|Banner or Hyperion HR/Payroll email@example.com|
|Administrative Applications (EMS, Innosoft Fusion, etc)||firstname.lastname@example.org|